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Social Media Policy

Social Media Policy – The Palmer School of Excellence CIC


  1. Policy statement

This policy is intended to help staff and volunteers of The Palmer School of Excellence CIC make appropriate decisions about the use of social media such as blogs, social networking websites, podcasts, forums, message boards, or comments on web-articles, such as Twitter, Facebook, and Instagram

This policy outlines the standards we require all staff to observe when using social media.


  1. Who is covered by the policy

This policy covers all individuals working at all levels on matters relating to The Palmer School of Excellence CIC


  1. The scope of the policy

All staff/volunteers are expected to comply with this policy at all times to protect the privacy, confidentiality, and interests of our services, employees, partners, customers and supporters


  1. Responsibility for implementation of the policy

The Director has overall responsibility for the effective operation of this policy and is responsible for monitoring and reviewing the operation of this policy and making recommendations for changes to minimise risks to our operations.

All staff are responsible for their own compliance with this policy and for ensuring that it is consistently applied. All staff should ensure that they take the time to read and understand it.

Any breach of this policy should be reported to the Director


  1. Using social media sites in our name

Only the relevant person(s) is permitted to post material on a social media website in our name and on our behalf The Palmer School of Excellence CIC


  1. Rules for use of social media

Whenever you are permitted to use social media in accordance with this policy, you must ensure that you do not conduct yourself in a way that is detrimental to Palmer School of Excellence CIC and adhere to the following general rules:

  • Do not upload, post, forward or post a link to any abusive, obscene, discriminatory, harassing, derogatory or defamatory content.
  • Any member of staff who feels that they have been harassed or bullied, or are offended by material posted or uploaded by a colleague onto a social media website should inform the Director of the Palmer School of Excellence CIC
  • Never disclose commercially sensitive, private or confidential information. If you are unsure whether the information you wish to share falls within one of these categories, you should discuss this with the Director
  • Before you include a link to a third party website, check that any terms and conditions of that website permit you to link to it. All links must be done so that it is clear to the user that they have moved to the third party’s website.
  • When making use of any social media platform, you must read and comply with its terms of use.
  • Do not post, upload, forward or post a link to chain mail, junk mail, cartoons, jokes or gossip.
  • Be honest and open, but be mindful of the impact your contribution might make to people’s perceptions of us as a company. If you make a mistake in a contribution, be prompt in admitting and correcting it.
  • You are personally responsible for content you publish into social media tools – be aware that what you publish will be public for many years.
  • Always consider others’ privacy and avoid discussing topics that may be inflammatory e.g. politics and religion.
  • Avoid publishing your contact details where they can be accessed and used widely by people you did not intend to see them, and never publish anyone else’s contact details.
  • If you notice any content posted on social media about us (whether complementary or critical) please report it to the Director


  1. Monitoring use of social media websites


Misuse of social media websites can, in certain circumstances, constitute a criminal offence or otherwise give rise to legal liability against staff. It may also cause embarrassment to The Palmer School of Excellence CIC and our affiliates.

In particular uploading, posting or forwarding a link to any of the following types of material on a social media website, whether in a professional or personal capacity, may amount to gross misconduct (this list is not exhaustive):

  • pornographic material (that I text, pictures, films and video clips of a sexually explicit or arousing nature);
  • a false and defamatory statement about any person or organisation;
  • material which is offensive, obscene, criminal discriminatory, derogatory or may cause embarrassment to us, our clients or our staff;
  • confidential information about The Palmer School of Excellence CIC or any of our Partners, Stakeholders (which you do not have express authority to disseminate);
  • any other statement which is likely to create any liability (whether criminal or civil, and whether for you or The Palmer School of Excellence CIC )
  • material in breach of copyright or other intellectual property rights, or which invades the privacy of any person.




  1. Review

This policy will be reviewed annually.